Testimonials

“I’m not sure if I can fully express the gratitude I have for Eleanor and her team during our large and overwhelming process of selling our father’s home, all from a distance!

I knew immediately upon meeting Eleanor that she was a seller’s agent, caring deeply about the wants and needs of her clients. Her experience and previous testimonials speak volumes, but throughout the process it was such a comfort to know that she was an email or phone call away, always providing updates and invaluable support from start to finish, including staging support and advice, leaning on her interior design back ground.

Eleanor’s professionalism and caring nature was not only a comfort, but crucial in surrendering the many little points necessary in successfully selling our Dad’s home. She worked tirelessly, devoting special attention at all the turns. She and her team coordinated countless appointments on our behalf always making sure we hired the best people who, equally, delivered results. Ultimately, we couldn’t be happier with the selling price and I fully attribute this to Eleanor’s savvy know-how and commitment to the seller with respect to the buyer.  She was a delight at every turn, even when the clock was ticking and I’m sure she was juggling many projects at once! When she says that she is a full service agency, she means business!

We trusted Eleanor with an emotional sell, all the while, her clients, us!, resided in different cities and countries!

Anything is possible with Eleanor, you will not be disappointed”.

Warm Regards, Allison L.

“Thoroughly professional, focused attention to detail, amazing promotional material, efficient and effective support team, bonus post-deal care.  What more could a seller ask for?  Many sincere thanks Eleanor.”

 

Peter Z

“After we sold our home we were working with Eleanor to help us find our next home. Our warning to Eleanor was that we may be difficult to please as we would only know what we were looking for once we found it. Eleanor was very supportive and professional. She always came to the listing we were viewing prepared with the listing sheet and comparables so we had the information we needed to view the property in an objective way. When we found our perfect home she did an excellent job of representing us. In this extremely competitive market she was able to work with the seller, who has also reviewing three other offers at the time, to show them that we were the perfect choice for their home. She wrote a letter about us and highlighted the common threads between the seller and us. Based on her skill and professional expertise we are the successful owners of our dream home. I doubt that this would have been possible without Eleanor’s keen awareness of human nature and knowing what to do and when to do it. We highly recommend Eleanor’s professional, dedicated and friendly service. She is knowledgeable about the current real estate market, is a hard worker and will work in your best interest. We will certainly use Eleanor again.”

Lynda

“Eleanor has been by my side, buying a selling my homes, since I moved to Victoria 3 years ago. I first met her through business and I immediately knew that I wanted her to be my agent because of her professionalism. When we first started looking, it quickly became evident that she intuitively knew exactly what I was looking for and she bent over backwards to find me that home. Since then, she has found me a second home and sold my first home at a profit! My second home, is my “forever” home. Eleanor knew this from the moment she showed it to me. She fought a tough fight for me to get it, knowing what price to negotiate to ensure my offer was accepted.

As a client that has had Eleanor both buy and sell my homes, I have had the opportunity to see all sides of Eleanor. Not only does she always puts the client first and work overtime to find your perfect home but, when selling your home, she is meticulous and thorough and no detail is left unattended to. I trust her completely and would recommend her services to anyone wanting to purchase or sell a home.”

Rita Edwards

 

“Working with Eleanor was an absolute pleasure. Her professionalism and experience were pivotal in selling our home. She is an extremely positive, energetic person, driven to achieve results. We are looking forward to working with Eleanor again in the future”

Mike & Cynthia Johnson

“My wife and I had the pleasure of having Eleanor as our REALTOR® in our search for a home in the Saanich Peninsula based on a recommendation from our Calgary REALTOR®. We had planned a three-day house hunting trip to Victoria, and in the lead up to this, Eleanor provided us with a number of listings that suited the criteria that we had provided to her. Eleanor met us on our arrival at the airport, and for the next three days, she gave us her undivided attention. Eleanor was very organised, allowing us to view over 25 properties in the time we were there. Very pleasant to work with, Eleanor gave us a real appreciation for the region. Her very professional assistance to us resulted in our making a successful offer on our future home by the end of our trip. I’d recommend Eleanor without hesitation to anyone seeking an exceptional REALTOR® in the Saanich Peninsula.”

Michael Ervin

“My husband and I have recently had the pleasure of doing business with Eleanor Smith. The first time I met Eleanor was at an open house. She immediately made me feel at ease and I knew that she was a REALTOR® that I would have no trouble placing my trust in. Not only did Eleanor sell our home above market value, but she proceeded to find us a beautiful home in an upscale neighbourhood which I have no doubt will be a fabulous investment for our family. Eleanor is incredibly professional and very attentive. She goes above and beyond to help in any way she can. Her experience in design is a huge asset as she is able to help her clients see the full potential of the properties she shows. I would highly recommend her services and will definitely use her in the future and refer her to our friends.”

Paulette & Leon Zetler

“We found your services exceptional. We want to thank- you for how prepared you were in meeting us for the first time and on short notice. You were thorough, personable and professional. We were from out of town and found the process of buying our home in Victoria to be seamless and tending to in a very timely manner. We would definitely use your services and again and recommend your services to others”.

Ken and Lisa Bernard

“Eleanor Smith is in a league by herself. Our home had been previously listed for over 2.5 years with other agents, and Eleanor was the only agent to bring a good offer to the table before we hired her as our REALTOR®. After hiring Eleanor, she amazingly sold our home in 8 days and had back up offers as a precaution! Eleanor & her husband Malcolm are dedicated parents, professionals, and community members. She brings a unique and dynamic skill set with her background in design while he brings the experience of a professional artist. Together they are a winning combo. Eleanor is a woman of excellence, not only working hard, but working smart as well. She is always on the ball and is incredibly skilled at brokering and closing suitable deals for her clients. Eleanor calls herself a “worker bee”, but we think she makes a worker bee look like a 3-toed sloth. She genuinely cares about helping you and provides integrity, caring, kindness, and a high level of professionalism. She truly is a front runner and a bright light.”’

Lynne & John Schaper

“’Way above my highest expectations’ is how I would characterize the job done by Eleanor and her team.  Moving across the country comes with big challenges and even bigger stresses and Eleanor simply understood what we needed.  We only had 3 days to find a home and she made sure that absolutely everything was ready upon our arrival. Eleanor guided us efficiently through neighbourhood after neighbourhood,  house after house, explaining the pros and cons of each area with a thorough knowledge of the market and a local’s perspective on schools and the essential amenities everybody needs.

What we are immensely  grateful for is how well Eleanor represented us after we left. From making the offer to the final signing  she was right on top of each and every issue and masterfully lined up inspections and consulted trades  to ensure the value of our investment— meanwhile keeping us abreast of each and every detail.  Frankly we were more at ease with Eleanor acting on our behalf than we would have been if we were doing it all ourselves. She was personally involved in each level of the transaction and I cannot imagine it having gone any smoother.  Eleanor’s professionalism, boundless energy, and personal involvement in our home purchase made the entire process far easier than we could possibly have hoped for.”

Brad & Lorena Ingimundson

“Eleanor Smith was a delight to work with.  Her calm and timely approach to all aspects of purchasing our new home made the whole experience stress free and manageable.  Her decorating ideas and visions of possibilities were invaluable.  We would HIGHLY recommend Eleanor to fulfill your real estate requirements. ”

Doug & Lynda Holmes